At Medihand Rescue, we prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and platforms.

1. Information We Collect

We may collect various types of information, including:

• Personal Information: When you use our services, we may collect personal details such as your name, contact information, medical history, and payment details.
• Usage Information: We gather data about how you interact with our website and services, including your device information, IP address, browsing activity, and referral sources.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, personalize content, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our medical transport solutions and fulfill your requests for ambulance services.
• Customer Support: To assist you with inquiries, troubleshoot issues, and provide support.
• Improving Services: To analyze user behavior, assess the effectiveness of our services, and enhance user experience.
• Marketing and Communications: With your consent, we may send you promotional materials, updates, and relevant information about our services.

3. Data Security

We employ industry-standard security measures to safeguard your personal information against unauthorized access, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may engage third-party service providers to assist us in delivering our services, processing payments, or analyzing user data. These third parties are contractually obligated to maintain the confidentiality and security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Choices

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us by following the instructions provided in the communication.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the following address:

Medihand Rescue Ground Floor, H.No.A-1767, Front Side, Greenfield Colony, Faridabad, Haryana, 121010 Email: support@medihandrescue.com Phone: +91 970901001 | +91 9870211207

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.